Shipping policy
Shipping Details
Last updated: August 23, 2026
Thank you for shopping at Oxyluxe.store. Below you will find all the information you need about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Times
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Australia (Standard) | 3–7 business days | Calculated at checkout |
| Australia (Express) | 1–3 business days | Calculated at checkout |
| International | 7–21 business days | Calculated at checkout |
Free Shipping
We offer free standard shipping on all Australian orders over a certain threshold. Please check the checkout page for current free shipping offers.
Order Tracking
Once your order has been shipped, you will receive an email notification with a tracking number. You can use this number to track your order on the carrier’s website. Please allow up to 48 hours for tracking information to become available.
International Shipping
We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. Oxyluxe.store is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately at support@Oxyluxe.store.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@Oxyluxe.store and we will work to resolve the issue promptly.
Contact Us
If you have any questions about shipping, please contact us at: support@Oxyluxe.store